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Accessibility at IMEX Frankfurt
We’re passionate about designing safe, inclusive and accessible events. We want to create the best experience for everyone attending IMEX.
We hope the following information helps you plan your IMEX experience and answers any questions you may have about accessibility.
Contact us
If you need accessibility assistance before the show, contact our Operations Team at [email protected] or call us on: +44 1273 224 958.
Who to contact during the show
If you need assistance at IMEX contact us:
At the the Operations Office, outside Hall 8, Messe Frankfurt
At the the Information Counter, Hall 9
By phone +44 1273 224 958
Or speak to any of us (white IMEX name badges)
Quick links:
Wheelchair accessibility for:
Catering areas
Education areas
Press Center
Transportation
Additional:
Sensory information
FAQs
Wheelchair accessibility
Information counters
Hall 8, Messe Frankfurt
Catering
Education areas
All education theaters and stages are wheelchair accessible and there are reserved spaces for wheelchair users. Most seats in the theaters are backless stools or benches. There are a small number of seats with backs.
Silent Seminar audience headphones are offered in most sessions to reduce background noise.
Real-time language translation and audio transcription are available for sessions in the Forest, Ocean and Canyon theaters, the Research Pod and the People and Planet Village. Instructions on how to use Snapsight on your device are available during sessions. Use your earphones to listen to the audio translation and read the session transcription on your device.
Press Center
The Press Center is on level 8.1. There is elevator access, however due to heavy doors the elevator is not accessible without help. Ask for help at the Operations Counter outside Hall 8.
Wheelchair accessibility for transport and accessible arrival to IMEX Frankfurt:
Transportation
The shuttle buses between Halls 8 and 9 and the Ludwig Erhard Anlage entrance are not wheelchair accessible. Take a taxi to Hall 9, level 9.T for the most direct access to the show.
Hosted buyer buses are not wheelchair accessible. If you need alternative transportation, contact your IMEX Relationship Manager or the Hosted Buyer Team at [email protected] for help.
The shuttle buses are accessible and have a ramp. Or you can take public transportation to S Bahn station Frankfurt (Main) Messe. There is no accessible route from the Ludwig Erhard Anlage entrance to IMEX.
See the map for more information.
Accessible arrival by bus and taxi
See videos below:
By bus and taxi
Sensory information
Scents
Some areas are lightly scented including the entrances to Hall 8 and the Inspiration Hub in Hall 9. Contact us if you need more information at [email protected].
Flashing images
We don’t display flashing lights or images in any of our IMEX feature areas, such as the education areas in Hall 9. Video content shown on exhibitor booths may feature flashing images.
Finding your way round Messe Frankfurt
All three entrances to Messe Frankfurt, taxis, S-Bahn and shuttle buses, have lift access.
Hall 8, our show floor, has two restrooms, two cafes, four water refill stations and Nook Pods for work or quiet space.
We have several quiet spaces in Hall 9, including workspaces, Hosted Buyer Lounge, only available to Hosted Buyers, and The Well-being Lounge on level 9.1.
Select the play button on the orientation video for a tour round Messe Frankfurt.
Frequently asked questions
Where can I find medical assistance?
Are accessible hotel rooms for hosted buyers available?
What services are not currently accessible?
Needle disposal
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